1. General Provisions
1.1. «Online store Pva-shop.com», hereinafter «Seller», publishes a Public offer for the sale of goods according to the samples presented on the official website of the Seller https://pva-shop.com/
1.2. In accordance with article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation), this document is a public offer, and if the conditions set out below are accepted, the individual who accepts this offer pays for the Seller’s Goods in accordance with the terms of this Agreement. In accordance with clause 3 of Article 438 of the Civil Code of the Russian Federation, payment for the Goods by the Buyer is an acceptance of the offer, which is considered equivalent to the conclusion of the Agreement on the conditions set forth in the offer.
1.3. Based on the foregoing, carefully read the text of the public offer, and if you do not agree with any clause of the offer, you are invited to refuse to purchase the Goods or use the Services provided by the Seller.
1.4. In this offer, unless the context requires otherwise, the terms below have the following meanings:
• «Offer» — a public offer of the Seller, addressed to any individual (citizen), to conclude a sale and purchase agreement (hereinafter referred to as the «Agreement») with him on the existing conditions contained in the Agreement, including all its annexes.
• «Buyer» — an individual who has entered into an Agreement with the Seller on the terms contained in the Agreement.
• «Acceptance» — full and unconditional acceptance by the Buyer of the terms of the Agreement.
• «Product» — a list of assortment names presented on the official website.
• «Order» — individual items from the assortment list of the Goods specified by the Buyer when placing an order on the website or through the Operator. • «Delivery» — courier services for the delivery of the Order.
2. Subject of the contract
2.1. The Seller sells the Goods in accordance with the current price list published on the Seller’s website “ https://pva-shop.com/ ”, and the Buyer makes payment and accepts the Goods in accordance with the terms of this Agreement.
2.2. This Agreement and its annexes are official documents of the Seller and an integral part of the offer.
3.1. The order of the Goods is carried out by the Buyer through the website https://pva-shop.com/ .
3.2. When registering on the Seller’s website, the Buyer undertakes to provide the following registration information about himself:
• E-mail address;
3.3. When placing an Order through the Operator, the Buyer undertakes to provide the information specified in clause 3.2. actual agreement. Acceptance of the terms of this Agreement by the Buyer is carried out by the Buyer entering the relevant data into the registration form on the website or when placing an Order through the Operator. The buyer has the right to edit the registration information about himself. The operator does not change or edit the registration information about the Buyer without the consent of the latter. The Seller undertakes not to disclose the Buyer’s data specified during registration on the website https://pva-shop.com/and when placing the Order, to persons not related to the execution of the Order. Having approved the Order of the selected Product, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in clause 3.2. actual agreement.
3.4. The Seller and the Operator are not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.
3.5. The Buyer is responsible for the accuracy of the information provided when placing an Order.
3.6. Payment by the Buyer for the Order independently issued on the website means the Buyer’s consent to the terms of this Agreement. The day of payment for the Order is the date of the conclusion of the Sale and Purchase Agreement between the Seller and the Buyer.
3.7. All information materials presented on the website https://pva-shop.com/ are for reference purposes and cannot fully convey reliable information about certain properties and characteristics of the Goods. If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing the Order, he must seek advice from the Operator.
4. Terms of order execution
4.1. The execution time of the Order depends on the availability of the ordered items of the Goods at the Seller’s warehouse and the time required to process the Order. The term for the execution of the Order in exceptional cases can be negotiated with the Buyer individually, depending on the characteristics and quantity of the ordered Goods. In the absence of a part of the Order in the Seller’s warehouse, including for reasons beyond the control of the latter, the Seller has the right to cancel the specified Goods from the Buyer’s Order. The Seller undertakes to notify the Buyer about the change in the completeness of his Order through the Operator.
4.2. The order is considered delivered at the time of its transfer to the Buyer.
4.3. If the Buyer provides inaccurate information about his contact details, the Seller is not responsible for improper execution of the Order.
4.4. In case of improper execution of the delivery of the Order through the fault of the Seller, the repeated delivery of the Order is carried out free of charge.
5. Payment for the Order
5.1. Payment for the executed Order is carried out by transferring funds by the Buyer to the Delivery officer. The confirmation of payment for the executed Order is a sales receipt. Acceptance of funds
5.2. Prices for any items of the Goods indicated on the website » https://pva-shop.com/ » can be changed by the Seller unilaterally without notifying the Buyer. In the event of a change in the price of the ordered items of the Goods, the Operator undertakes to inform the Buyer about such a change as soon as possible. The Buyer has the right to confirm or cancel the Order. In the absence of communication with the Buyer, the Order is considered canceled within 14 calendar days from the date of registration.
5.4. For all orders with delivery in Russia, the conditions are indicated on the company’s website » https://pva-shop.com/ in the» Contacts «section. They must be agreed upon with the Operator.
5.5. Funds are accepted in two ways: cash, non-cash payment
6. Delivery of goods.
6.1 The obligation of the Seller to supply the Goods with the condition of its delivery is considered fulfilled from the moment the Buyer signs the shipping documents
6.2. The ownership of the Goods and the risks of accidental damage and / or destruction of the Goods pass to the Buyer from the moment of the actual transfer of the Goods and the signing of the shipping documents upon delivery of the Goods to the Buyer.
6.3 Shipping costs and conditions are indicated on the company’s website » https://pva-shop.com/ «.
7. Return of Order
7.1. In accordance with paragraph 4. of Art. 26.1. Of the Law of the Russian Federation «On Protection of Consumer Rights», the Buyer has the right to refuse the ordered Goods at any time before the execution of the Order.
7.2. The Buyer does not have the right to refuse a paid Order (or part thereof) of proper quality, having individually defined properties.
7.3. In accordance with clause 2 of the «List of non-food products of good quality, not subject to return or exchange for similar goods of other size, shape, dimension, style, color or configuration», approved by the Government of the Russian Federation of 01.01.2001, No. 55.
7.4. If the Seller delivers an Order of inadequate quality, the Buyer undertakes to provide the Goods to the Seller’s office as soon as possible to check the quality of the Goods.
7.5. In accordance with Art. 22 of the Law of the Russian Federation «On Protection of Consumer Rights», the amount paid by the Buyer for the Goods of inadequate quality is subject to return to the Buyer within 10 calendar days from the date of the corresponding request. Refunds are made in cash at the Seller’s office, in case of paid delivery, money for it will not be returned. If the Goods were paid through the electronic payment system, then the refund is made to the Buyer’s electronic account within 5 working days.
7.6 Goods of good quality, not subject to return in accordance with the Decree of the Government of the Russian Federation of 01.01.2001 N 1222, of 01.01.2001 N 81:
Products and materials in contact with food, made of polymeric materials, including for one-time use (tableware and accessories for dining and kitchen, containers and packaging materials for storing and transporting food)
Non-periodical publications (books, brochures, albums, cartographic and sheet music editions, sheet art editions, calendars, booklets, publications reproduced on technical media) (clause 14 was introduced by Decree of the Government of the Russian Federation of 01.01.2001 N 81)
Articles made of precious metals, with precious stones, from precious metals with inserts of semi-precious and synthetic stones, faceted precious stones.
7.7. The return of the Goods is made on the basis of a written request from the Buyer provided to the Seller’s sales office.
7.8. The return of the Goods of proper quality is carried out at the expense of the Buyer and is organized by him independently.
7.9. Return of the Goods is made on weekdays from 10-00 to 17-00 at the Seller’s sales office.
7.10. When the Buyer returns the Goods of proper quality, an invoice or an act on the return of the goods is drawn up, which indicates:
- Client mail
7.11. The cost of the Goods is refunded no later than 10 (ten) days from the date the Buyer submits the relevant request.
7.12. To return funds to a bank card, the Customer must fill out the «Application for the return of funds», which is sent at the request of the Company to the Customer’s email address, and send it along with a copy of the passport to the email address email@example.com. Refunds will be made to the Customer’s bank account specified in the application within 10 (ten) business days from the date of receipt of the “Application for refund” by the Company.
To return the funds credited to the Company’s current account by mistake through payment systems, the Customer must apply with a written application and attach a copy of the passport and checks / receipts confirming the erroneous enrollment. This application must be sent to the e-mail address firstname.lastname@example.org After receiving a written application with a copy of the passport and checks / receipts, the Company makes a refund within 10 (ten) business days from the date of receipt of the application to the Customer’s current account specified in statement. In this case, the refund amount will be equal to the cost of the Order.
The term for consideration of the Application and the return of funds to the Customer begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays / weekends. If the application is received by the Company after 6 pm on a business day or on a holiday / weekend, the moment the Company receives the Application is the next business day.
8.1. All text information and graphics posted on the website https://pva-shop.com/ are the property of the Seller and / or its suppliers and manufacturers of the Goods.
9. Rights, duties and responsibilities
9.1. The Seller is not responsible for the improper use of the goods by the Buyer ordered on the website or through the Operator.
9.2. The seller has the right to transfer his rights and obligations for the execution of Orders to third parties.
9.3. The Seller has the right to record telephone conversations with the Buyer. In accordance with paragraph 4 of Art. 16 of the Federal Law “On Information, Information Technologies and Information Protection”, the Seller undertakes: to prevent attempts of unauthorized access to information and / or its transfer to persons not directly related to the execution of Orders; timely detect and suppress such facts. Telephone conversations are recorded for the purpose of monitoring the activities of the Operator and quality control of the execution of Orders.
9.4. The ownership of the Order, as well as the risk of its accidental loss or damage, passes to the Buyer from the moment the funds are transferred to the Delivery employee.
9.5. The Buyer has the right to send all claims for improper execution of the order to the email address indicated on the website https://pva-shop.com/ . , in the «Contacts» section. All received information is processed as soon as possible.